About Us

Decades of Experience, a New Focus on Superior Soft Serve

 

For 35 years, we've been the trusted name behind Troubleshooter HVAC and Refrigeration, providing world-class commercial and industrial HVAC and refrigeration services across North and South Carolina and Easter Georgia. Now, we're bringing that same dedication and expertise to a sweet new venture: distributing the industry's finest soft serve equipment – Electro Freeze.

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Why Electro Freeze?

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We believe everyone deserves the joy of perfect soft serve, frozen yogurt, and delicious frozen treats. Electro Freeze machines are known for unmatched quality, reliability, and ease of use. As your exclusive Electro Freeze partner in the Carolinas, we're not just here to provide the machines – we're your resource for everything from installation and maintenance, ensuring your equipment delivers consistently outstanding results.

 

The Troubleshooter Difference

 

Our commitment to customer service runs deep. Whether you're running a bustling restaurant, managing a facility, or starting the ice cream shop of your dreams, we treat your business like our own. We deliver:

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• Knowledgeable Support: Our team has in-depth knowledge of commercial foodservice environments and Electro Freeze equipment.

• Responsive Service: We understand downtime means lost revenue. We're committed to keeping your business running smoothly.

• A Commitment to Partnership: We're not just here for the sale; we'll be there to help you succeed long term.

 

Ready to take your soft serve, slush, and cocktail game to the next level? Contact us today and let our experience work for you!